How To Fix CRM_LAWREF_H011 - Referenced administration header for activity header does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LAWREF_H - Message class for 1Order Law Reference segment

• Message number: 011

• Message text: Referenced administration header for activity header does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LAWREF_H011 - Referenced administration header for activity header does not exist ?

  The SAP error message CRM_LAWREF_H011 indicates that there is an issue with the referenced administration header for an activity header in the SAP Customer Relationship Management (CRM) system. This error typically arises when the system is trying to access or manipulate an activity that is linked to an administration header that does not exist in the database.
  Cause:
  
  Missing Administration Header: The most common cause is that the administration header that the activity is trying to reference has been deleted or was never created.
  Data Inconsistency: There may be inconsistencies in the database, possibly due to incomplete transactions or data migration issues.
  Incorrect Configuration: Configuration settings in the CRM system may not be set up correctly, leading to references that do not point to valid records.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the referenced administration header.
  
  Solution:
  
  Check for Existence: Verify if the administration header exists in the system. You can do this by using transaction codes like CRMD_ORDER to check the activity and its associated headers.
  Recreate the Header: If the administration header is missing, you may need to recreate it. This can often be done by creating a new activity or order that generates the required header.
  Data Consistency Check: Run consistency checks in the CRM system to identify and resolve any inconsistencies. This may involve using transaction codes like CRMD_ORDER or SLG1 for logging.
  Review Configuration: Check the configuration settings related to activity management and ensure that they are set up correctly.
  Authorization Check: Ensure that the user has the necessary authorizations to access the administration header. This can be checked in the user roles and profiles.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SLG1 for logging.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed insights based on your specific system configuration and version.
  Documentation: Review SAP documentation related to CRM activity management for additional context and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.