How To Fix CRM_JOBMONITOR005 - Joblog does not exist.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_JOBMONITOR - Messages for Jobmonitor GenIL Implementation

• Message number: 005

• Message text: Joblog does not exist.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_JOBMONITOR005 - Joblog does not exist. ?

  The SAP error message CRM_JOBMONITOR005: Joblog does not exist typically indicates that the system is unable to find the job log for a specific background job in the CRM system. This can occur for several reasons, including:
  Causes:
  
  Job Not Executed: The job may not have been executed successfully, or it may not have been scheduled at all.
  Job Log Deletion: The job log may have been deleted or purged from the system due to retention policies or manual deletion.
  Authorization Issues: The user may not have the necessary authorizations to view the job log.
  System Errors: There may be underlying system issues or inconsistencies that prevent the job log from being accessed.
  
  Solutions:
  
  
  Check Job Status:
  
  Go to transaction SM37 (Job Monitoring) and check the status of the job. Ensure that the job was scheduled and executed.
  Look for any error messages or warnings related to the job.
  
  
  
  Review Job Log:
  
  If the job has executed, try to access the job log directly from SM37. If it is not available, it may have been deleted.
  If the job is still running or in a canceled state, you may need to wait for it to complete or investigate the reason for cancellation.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to view job logs. This can be checked with the help of your SAP security team.
  
  
  
  Re-run the Job:
  
  If the job did not execute successfully, consider re-scheduling it. Make sure to check the job parameters and settings before re-running.
  
  
  
  System Cleanup:
  
  If the job log is missing due to system cleanup, you may need to adjust the retention settings for job logs in your system configuration.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Job Monitoring
  SM36: Define Job
  SM21: System Log
  SLG1: Application Log
  
  
  
  Documentation: Refer to the SAP Help Portal for documentation on job scheduling and monitoring in SAP CRM.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.