How To Fix CRM_IU_PROD_TRANS197 - You are not authorized to export utilities reference products

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PROD_TRANS - Messages for Product Transport

• Message number: 197

• Message text: You are not authorized to export utilities reference products

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PROD_TRANS197 - You are not authorized to export utilities reference products ?

  The SAP error message CRM_IU_PROD_TRANS197 indicates that a user is not authorized to export utilities reference products. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to perform an action related to utilities reference products, such as exporting data or performing a transaction that requires specific authorizations.
  Cause:
  The primary cause of this error is a lack of appropriate authorization in the user's role or profile. In SAP, access to various functionalities is controlled through authorization objects, and if a user does not have the necessary permissions, they will encounter this error when trying to perform restricted actions.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Authorizations:
  
  Verify the user's roles and authorizations in the SAP system. This can be done by using transaction code SU01 (User Maintenance) to check the user's profile.
  Look for the authorization objects related to utilities reference products, specifically those that control export functionalities.
  
  
  
  Modify Roles:
  
  If the user lacks the necessary authorizations, you may need to modify their roles. This can be done by using transaction code PFCG (Role Maintenance).
  Add the required authorization objects to the user's role. The specific authorization object may vary based on your organization's configuration, but it typically involves objects related to CRM and utilities.
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes to user roles or authorizations, consult with your SAP security team or administrator. They can help identify the necessary authorizations and make the required adjustments.
  
  
  
  Testing:
  
  After making changes to the user's authorizations, have the user log out and log back in to ensure that the new permissions take effect.
  Test the action that previously resulted in the error to confirm that the issue has been resolved.
  
  
  
  Related Information:
  
  Authorization Objects: In SAP, authorization objects are used to control access to various functionalities. Common authorization objects related to CRM and utilities may include CRM_UI_PROD, CRM_UI_UTIL, or similar objects.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check (to analyze authorization failures)
  
  
  Documentation: Refer to SAP documentation or your organization's internal guidelines for managing user roles and authorizations.
  
  By following these steps, you should be able to resolve the error and enable the user to export utilities reference products successfully.