How To Fix CRM_IU_PROD_TRANS162 - Product &1 (version &2) status &3 doesn't match destination status

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PROD_TRANS - Messages for Product Transport

• Message number: 162

• Message text: Product &1 (version &2) status &3 doesn't match destination status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PROD_TRANS162 - Product &1 (version &2) status &3 doesn't match destination status ?

  The SAP error message CRM_IU_PROD_TRANS162 indicates that there is a mismatch between the status of a product in the source system and the expected status in the destination system during a product transfer or update process. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with product master data.
  Cause:
  The error can be caused by several factors, including:
  
  Status Mismatch: The product's status in the source system (e.g., active, inactive, blocked) does not match the expected status in the destination system.
  Data Inconsistency: There may be inconsistencies in the product data between the source and destination systems, possibly due to manual changes or incomplete data synchronization.
  Configuration Issues: The configuration settings for product status management may not be aligned between the systems.
  Transport Issues: If the product data is being transported between systems (e.g., from development to production), there may be issues with the transport request or the sequence of transports.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Product Status: Verify the status of the product in both the source and destination systems. Ensure that the product is in the correct status as expected by the destination system.
  Update Product Status: If the product status is incorrect in the source system, update it to match the expected status in the destination system.
  Data Consistency Check: Perform a consistency check on the product data to identify any discrepancies. This may involve checking for missing or incorrect data fields.
  Review Configuration: Check the configuration settings related to product status management in both systems. Ensure that they are aligned and that the status transitions are correctly defined.
  Transport Request Review: If the issue is related to a transport request, review the transport logs and ensure that all necessary objects were included in the transport. Re-import the transport if necessary.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or fixes related to this error message.
  Transaction Codes: Use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to investigate the order or product details.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps you have taken to resolve it.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_IU_PROD_TRANS162 error message.