How To Fix CRM_IU_PROD231 - Quotation management contains at least one unsaved quotation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PROD - Utilities Product-Related Messages

• Message number: 231

• Message text: Quotation management contains at least one unsaved quotation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PROD231 - Quotation management contains at least one unsaved quotation ?

  The SAP error message CRM_IU_PROD231 indicates that there is at least one unsaved quotation in the quotation management system. This error typically occurs when you attempt to perform an action that requires all quotations to be saved before proceeding, such as trying to delete or finalize a quotation.
  Cause:
  
  Unsaved Quotations: The primary cause of this error is that there are one or more quotations that have been created or modified but not saved in the system.
  Session Management: If you have multiple sessions open, you might have unsaved changes in one of them that are affecting your current session.
  User Interface Issues: Sometimes, the user interface may not clearly indicate that there are unsaved changes, leading to confusion.
  
  Solution:
  
  
  Save Quotations: Go through the quotation management interface and ensure that all quotations are saved. Look for any unsaved changes and save them.
  
  You can typically do this by clicking the "Save" button or using the keyboard shortcut (often Ctrl + S).
  
  
  
  Check for Multiple Sessions: If you have multiple sessions open, check each one for unsaved quotations. Save any changes in those sessions as well.
  
  
  Review Quotation List: Navigate to the list of quotations and check for any that are marked as unsaved or in progress. Make sure to save or discard any that you do not need.
  
  
  Log Out and Log Back In: If the issue persists, try logging out of the SAP system and logging back in. This can sometimes refresh the session and clear any temporary issues.
  
  
  Consult Documentation: If you are still encountering issues, refer to SAP documentation or your organization's SAP support team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on how to properly save quotations and manage their sessions to avoid this error in the future.
  System Configuration: Sometimes, system configuration settings can affect how quotations are managed. Consult with your SAP Basis or technical team if you suspect a configuration issue.
  
  By following these steps, you should be able to resolve the CRM_IU_PROD231 error and continue working with your quotations in SAP.