How To Fix CRM_IU_PROD228 - You are not authorized to upload utilities reference products

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PROD - Utilities Product-Related Messages

• Message number: 228

• Message text: You are not authorized to upload utilities reference products

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PROD228 - You are not authorized to upload utilities reference products ?

  The SAP error message CRM_IU_PROD228, which states "You are not authorized to upload utilities reference products," typically indicates that the user attempting to perform the action does not have the necessary authorizations or permissions to upload utilities reference products in the SAP system.
  Cause:
  
  Authorization Issues: The user lacks the required roles or authorizations in their user profile to perform the upload of utilities reference products.
  Role Configuration: The roles assigned to the user may not include the necessary transaction codes or object authorizations related to utilities management.
  System Configuration: There may be specific configurations in the SAP system that restrict certain actions based on user roles.
  
  Solution:
  
  
  Check User Authorizations:
  
  Verify the user's roles and authorizations in the SAP system. This can be done by using transaction code SU53 immediately after the error occurs to see which authorization check failed.
  Ensure that the user has the necessary authorizations for the relevant transaction codes (e.g., CRMD_ORDER, CRMD_ORDERADM_H, etc.) related to utilities reference products.
  
  
  
  Role Adjustment:
  
  If the user lacks the necessary authorizations, work with your SAP security team to adjust the user's roles or create a new role that includes the required authorizations.
  Ensure that the role includes access to the relevant authorization objects, such as CRM_UC_PROD or any other related objects.
  
  
  
  Testing:
  
  After making changes to the user’s roles or authorizations, have the user log out and log back in to ensure that the changes take effect.
  Attempt the upload again to see if the issue is resolved.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional context or updates that may be relevant.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking authorizations and roles, consider reaching out to SAP support for further assistance, providing them with the error message and any relevant details.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in the process of uploading utilities reference products.
  Authorization Objects: Understand the specific authorization objects that govern access to utilities management functions in SAP.
  User Roles: Review the role management process in your organization to ensure that users have the appropriate access based on their job functions.
  
  By following these steps, you should be able to identify and resolve the authorization issue related to the error message CRM_IU_PROD228.