How To Fix CRM_IU_PROD220 - Reference products are not supported as components

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PROD - Utilities Product-Related Messages

• Message number: 220

• Message text: Reference products are not supported as components

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PROD220 - Reference products are not supported as components ?

  The SAP error message CRM_IU_PROD220 indicates that reference products are not supported as components in the context of a specific operation, typically related to product configuration or sales order processing in SAP CRM (Customer Relationship Management).
  Cause:
  This error usually occurs when you are trying to include a reference product in a configuration or order where it is not allowed. Reference products are typically used for informational purposes or as templates, but they cannot be treated as actual components in certain transactions or configurations.
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Product Type: Ensure that the product you are trying to use is not a reference product. You may need to select a different product that is valid for the operation you are performing.
  
  
  Review Configuration Settings: If you are working with product configurations, check the configuration settings to ensure that only valid products are included as components.
  
  
  Use Valid Components: Replace the reference product with a valid product that can be used as a component in the configuration or order.
  
  
  Consult Documentation: Review the SAP documentation or help resources related to product configuration and the specific transaction you are working with to understand the limitations regarding reference products.
  
  
  Check Customizations: If your SAP system has been customized, check with your SAP administrator or developer to see if there are any specific rules or configurations that might be affecting the use of reference products.
  
  
  Testing: After making changes, test the transaction again to ensure that the error is resolved.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to product management and configuration, such as CRMD_ORDER for managing sales orders.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.