How To Fix CRM_IU_PROD207 - Product with product GUID &1 not found (parent product ID &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PROD - Utilities Product-Related Messages

• Message number: 207

• Message text: Product with product GUID &1 not found (parent product ID &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PROD207 - Product with product GUID &1 not found (parent product ID &2) ?

  The SAP error message CRM_IU_PROD207 indicates that a product with a specific product GUID (Globally Unique Identifier) could not be found in the system. This error typically occurs in the context of product management within SAP CRM (Customer Relationship Management) or SAP ERP (Enterprise Resource Planning) systems.
  Cause:
  
  Non-Existent Product: The product GUID provided does not correspond to any existing product in the database.
  Data Inconsistency: There may be inconsistencies in the product master data, such as missing entries or incorrect references.
  Authorization Issues: The user may not have the necessary permissions to view or access the product data.
  Incorrect Input: The product GUID or parent product ID may have been entered incorrectly, leading to the error.
  
  Solution:
  
  
  Verify Product Existence:
  
  Check if the product with the specified GUID exists in the system. You can do this by using transaction codes like CRMD_ORDER or MM03 (for material master) to search for the product.
  
  
  
  Check Data Consistency:
  
  Ensure that the product master data is consistent and complete. Look for any missing or incorrect entries in the product hierarchy or related tables.
  
  
  
  Review Input Values:
  
  Double-check the product GUID and parent product ID for any typographical errors or incorrect values.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the product data. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Consult Logs and Traces:
  
  If the issue persists, check the application logs (transaction SLG1) for any additional error messages or details that could provide more context about the problem.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to product management and error handling in CRM or ERP systems.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed and resolved.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.