How To Fix CRM_IU_PROD168 - Result column &1 has been removed from the decision table

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PROD - Utilities Product-Related Messages

• Message number: 168

• Message text: Result column &1 has been removed from the decision table

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PROD168 - Result column &1 has been removed from the decision table ?

  The SAP error message CRM_IU_PROD168 indicates that a result column has been removed from a decision table in the context of SAP CRM (Customer Relationship Management). This error typically arises when there are inconsistencies or changes in the decision table configuration that affect the expected output.
  Cause:
  
  Decision Table Changes: The result column specified in the decision table has been deleted or is no longer valid. This can happen if the decision table was modified, and the column was removed intentionally or accidentally.
  Configuration Issues: There may be issues with the configuration of the decision table, such as incorrect settings or dependencies that are not met.
  Transport Issues: If the decision table was transported from one system to another (e.g., from development to production), there may be discrepancies in the table structure or data.
  
  Solution:
  
  
  Check Decision Table Configuration:
  
  Go to the transaction code where the decision table is maintained (e.g., CRMD_ORDER or CRMD_ORDERADM_H).
  Verify the structure of the decision table and ensure that the result column in question exists and is correctly configured.
  
  
  
  Restore the Column:
  
  If the column was removed unintentionally, you may need to restore it by adding it back to the decision table.
  Ensure that all dependencies and related configurations are also updated accordingly.
  
  
  
  Review Transport Requests:
  
  If the issue arose after a transport, check the transport logs to see if there were any errors or warnings related to the decision table.
  Ensure that the decision table is consistent across all environments (development, testing, production).
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to decision tables in CRM for any specific guidelines or known issues.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the error is being triggered. This may require technical expertise in ABAP or CRM configuration.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details about the configuration and changes made.
  
  
  
  Related Information:
  
  Decision Tables: These are used in SAP CRM to define rules and conditions for various processes, such as pricing, product selection, and more.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing decision tables, such as CRMD_ORDER, CRMD_ORDERADM_H, or specific configuration transactions.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.