How To Fix CRM_IU_PROD139 - Product &1 has been updated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PROD - Utilities Product-Related Messages

• Message number: 139

• Message text: Product &1 has been updated

What causes this issue?

Product &V1& was created in a system with an older CRM release.

System Response

Product &V1& has been updated to the current release status. This update
provides some new functions and features introduced with CRM 7.0 EHP 3,
such as attribute groups, default attribute group or the attribute
sorting.

How to fix this error?

Save the product.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PROD139 - Product &1 has been updated ?

  The SAP error message CRM_IU_PROD139 indicates that a product has been updated in the system, and it typically occurs in the context of product management within SAP CRM (Customer Relationship Management). This message can arise during various operations, such as when trying to create or modify a product that has already been updated or when there are inconsistencies in the product data.
  Cause:
  
  Product Update: The primary cause of this error is that the product you are trying to work with has been updated by another user or process. This can happen in a multi-user environment where multiple users are accessing and modifying product data simultaneously.
  Data Locking: The product record may be locked due to another transaction or user session, preventing you from making changes.
  Inconsistent Data: There may be inconsistencies in the product data that need to be resolved before further updates can be made.
  
  Solution:
  
  Refresh the Data: If you suspect that the product has been updated, refresh your session or re-fetch the product data to ensure you are working with the latest version.
  Check for Locks: Use transaction codes like SM12 to check for any locks on the product record. If you find a lock that is no longer needed, you may need to contact the user who has the lock or wait for the lock to be released.
  Review Changes: If you have access to change logs or history, review the changes made to the product to understand what has been updated and if your changes are still valid.
  Error Handling: Implement error handling in your code or process to manage situations where a product has been updated by another user. This may involve prompting the user to refresh or retry the operation.
  Consult Documentation: Refer to SAP documentation or support notes related to CRM product management for any specific guidelines or updates regarding this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing CRM orders and products.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for notes in the SAP Support Portal.
  User Training: Ensure that users are trained on how to handle product updates and the implications of concurrent modifications in the system.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.