How To Fix CRM_IU_PROD116 - New product in condition must not be a package

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PROD - Utilities Product-Related Messages

• Message number: 116

• Message text: New product in condition must not be a package

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PROD116 - New product in condition must not be a package ?

  The SAP error message CRM_IU_PROD116 indicates that there is an issue with the product configuration in the SAP CRM system, specifically when trying to create or modify a product that is classified as a package. The error message states that a new product in the condition must not be a package, which means that the system is expecting a different type of product configuration.
  Cause:
  
  Product Type Misconfiguration: The product you are trying to create or modify is defined as a package in the system, but the context in which you are trying to use it does not support packages.
  Condition Records: The error often arises when you are trying to create condition records (like pricing conditions) for a product that is categorized as a package. The system does not allow certain operations on package products.
  Incompatibility with Business Logic: The business logic defined in the system may not allow packages to be used in certain scenarios, such as pricing or promotions.
  
  Solution:
  
  Check Product Type: Verify the product type of the item you are trying to create or modify. If it is indeed a package, consider whether it should be a different type of product that is compatible with the operation you are trying to perform.
  Modify Product Configuration: If the product should not be a package, you may need to change its classification in the product master data. This can typically be done in the product maintenance transaction (e.g., using transaction code CMM1 or CMM2).
  Review Condition Records: If you are trying to create condition records, ensure that you are using the correct product type that is allowed for the conditions you are trying to set up.
  Consult Documentation: Review the SAP documentation or help files related to product management and condition records to understand the restrictions and requirements for package products.
  Seek Help from SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CMM1 (Create Product), CMM2 (Change Product), and CMM3 (Display Product) for managing product data.
  SAP Notes: Check for any SAP Notes related to this error message or product management that may provide additional insights or patches.
  Business Processes: Understand the business processes that involve product management in your organization, as this may help clarify why certain restrictions are in place.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.