How To Fix CRM_IU_PROD084 - Lower limit must be lower than upper limit

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PROD - Utilities Product-Related Messages

• Message number: 084

• Message text: Lower limit must be lower than upper limit

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PROD084 - Lower limit must be lower than upper limit ?

  The SAP error message CRM_IU_PROD084 indicates that there is an issue with the configuration of a product's pricing or quantity limits in the SAP CRM system. Specifically, the error states that the lower limit must be lower than the upper limit, which suggests that there is a logical inconsistency in the defined limits for a product or service.
  Cause:
  
  Incorrect Configuration: The most common cause of this error is that the lower limit and upper limit for a pricing condition or quantity range have been set incorrectly. For example, if the lower limit is set to 100 and the upper limit is set to 50, this will trigger the error.
  Data Entry Error: During the creation or modification of a product or pricing condition, incorrect values may have been entered.
  Master Data Issues: There may be issues with the master data related to the product, such as incorrect settings in the product hierarchy or pricing procedures.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the product in question. Ensure that the lower limit is indeed lower than the upper limit. This can typically be done in the pricing condition records or product master data.
  Correct Data Entry: If the error was caused by incorrect data entry, correct the values in the relevant fields. Make sure to save the changes and re-test the transaction.
  Review Master Data: Check the master data for the product to ensure that all related settings are correct. This includes checking the product hierarchy, pricing procedures, and any related conditions.
  Consult Documentation: If you are unsure about the correct limits, refer to SAP documentation or consult with a colleague who has experience with product configuration in SAP CRM.
  Testing: After making the necessary corrections, perform a test transaction to ensure that the error no longer occurs.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or VK11 (for condition records) to access and modify the relevant data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration best practices.
  User Roles: Ensure that you have the necessary permissions to make changes to product configurations and pricing conditions in the SAP system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance.