How To Fix CRM_IU_PROD042 - Product &1 can be sold in status &2 for version &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PROD - Utilities Product-Related Messages

• Message number: 042

• Message text: Product &1 can be sold in status &2 for version &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PROD042 - Product &1 can be sold in status &2 for version &3 ?

  The SAP error message CRM_IU_PROD042 indicates that a specific product (denoted by &1) cannot be sold because it is in a particular status (denoted by &2) for a specific version (denoted by &3). This error typically arises in the context of SAP Customer Relationship Management (CRM) when attempting to process a sales order or similar transaction involving a product that is not in a sellable state.
  Cause:
  The error is caused by the product being in a status that does not allow it to be sold. Common statuses that may lead to this error include:
  
  Inactive: The product is not active for sales.
  Blocked: The product is blocked for sales due to various reasons (e.g., quality issues, pricing issues).
  Discontinued: The product is no longer available for sale.
  Not Released: The product has not been released for sales in the current version.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Product Status:
  
  Go to the product master data in SAP and check the status of the product. Ensure that it is active and available for sales.
  
  
  
  Change Product Status:
  
  If the product is inactive or blocked, you may need to change its status to active or unblock it. This typically requires appropriate authorization.
  
  
  
  Review Product Version:
  
  Ensure that the version of the product you are trying to sell is released and available for sales transactions.
  
  
  
  Consult with Relevant Departments:
  
  If you are unsure why the product is in a non-sellable status, consult with the product management or sales team to understand the reason behind the status and whether it can be changed.
  
  
  
  Check Configuration Settings:
  
  Sometimes, the issue may be related to configuration settings in the system. Ensure that the product is configured correctly in the system to allow sales.
  
  
  
  Use Transaction Codes:
  
  You can use transaction codes like CRMD_ORDER to check the order details and MM03 to view material master data for further insights.
  
  
  
  Related Information:
  
  Authorization: Ensure you have the necessary permissions to change product statuses.
  Documentation: Refer to SAP documentation or help files for detailed information on product statuses and their implications.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.