How To Fix CRM_IU_PRC022 - Versions are not supported for price object prices


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IU_PRC - Price Object

  • Message number: 022

  • Message text: Versions are not supported for price object prices

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IU_PRC022 - Versions are not supported for price object prices ?

    The SAP error message CRM_IU_PRC022 indicates that the versions of the price object being used are not supported. This typically occurs in the context of pricing in SAP CRM (Customer Relationship Management) when there is an inconsistency or mismatch in the versioning of pricing data.

    Cause:

    1. Version Mismatch: The error often arises when the system is trying to access a price object that has been defined with a version that is not currently active or supported.
    2. Data Inconsistency: There may be inconsistencies in the pricing data, such as missing or incorrectly configured versions.
    3. Configuration Issues: The pricing procedure or the configuration settings for the price object may not be set up correctly.
    4. Transport Issues: If the pricing data was transported from one system to another (e.g., from development to production), there may be issues with the versions that were transported.

    Solution:

    1. Check Active Versions: Verify the active versions of the price object in the system. Ensure that the version you are trying to use is active and correctly configured.
    2. Review Pricing Configuration: Go through the pricing configuration settings in the SAP CRM system. Ensure that all necessary settings are correctly defined and that there are no missing entries.
    3. Data Consistency Check: Run consistency checks on the pricing data to identify any discrepancies. This can often be done through transaction codes like CRMD_ORDER or CRMD_ORDERADM_H.
    4. Transport Validation: If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly and that there were no errors during the transport process.
    5. Consult Documentation: Refer to SAP documentation or notes related to pricing and versioning for any specific guidance or known issues.
    6. SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide specific notes or patches that address the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and VK11 (for maintaining pricing conditions).
    • SAP Notes: Search for SAP Notes related to CRM pricing issues, as they may contain specific fixes or workarounds.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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