How To Fix CRM_IU_PRC001 - Consumption type &1 exists more than once

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PRC - Price Object

• Message number: 001

• Message text: Consumption type &1 exists more than once

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PRC001 - Consumption type &1 exists more than once ?

  The SAP error message CRM_IU_PRC001 indicates that there is a duplicate entry for a consumption type in the system. This typically occurs in the context of CRM (Customer Relationship Management) when trying to process or manage consumption types for products or services.
  Cause:
  The error arises when the system detects that the same consumption type (identified by the placeholder &1) is defined more than once in the relevant configuration or data tables. This can happen due to:
  
  Duplicate Entries: The same consumption type has been entered multiple times in the configuration settings.
  Data Migration Issues: If data was migrated from another system or during an upgrade, duplicates may have been inadvertently created.
  Incorrect Customization: Customization settings may have been incorrectly configured, leading to multiple definitions of the same consumption type.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Duplicates:
  
  Use transaction codes like SE16 or SE11 to check the relevant database tables (e.g., CRMD_ORDER, CRMD_ORDERADM_H, etc.) for duplicate entries of the consumption type.
  You can also use the SE80 transaction to explore the relevant objects and check for duplicates.
  
  
  
  Remove or Correct Duplicates:
  
  If you find duplicate entries, you will need to either delete or correct them. Ensure that you have the necessary authorizations to make changes to the configuration.
  If the duplicates are due to incorrect data migration, you may need to clean up the data in the source system or use data correction tools.
  
  
  
  Check Customization Settings:
  
  Review the customization settings in the CRM system to ensure that consumption types are defined correctly and uniquely.
  Navigate to the relevant customizing path in SPRO (SAP Project Reference Object) to check the configuration for consumption types.
  
  
  
  Testing:
  
  After making the necessary corrections, test the process again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of your CRM system for any additional guidance or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: SE16, SE11, SE80, SPRO
  Tables to Check: CRMD_ORDER, CRMD_ORDERADM_H, etc.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after following these steps, consider reaching out to SAP support or consulting with a technical expert who specializes in SAP CRM for further assistance.