How To Fix CRM_IU_PFC019 - Product could not be displayed in detailed comparison


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IU_PFC - Product Finder and Configurator

  • Message number: 019

  • Message text: Product could not be displayed in detailed comparison

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IU_PFC019 - Product could not be displayed in detailed comparison ?

    The SAP error message CRM_IU_PFC019, which states "Product could not be displayed in detailed comparison," typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with displaying product details during a comparison process. This error can arise due to various reasons, including data inconsistencies, missing product information, or configuration issues.

    Causes:

    1. Missing Product Data: The product may not have been fully defined in the system, leading to missing attributes or details required for comparison.
    2. Authorization Issues: The user may not have the necessary permissions to view the product details.
    3. Data Inconsistencies: There may be inconsistencies in the product master data or related tables that prevent the system from retrieving the necessary information.
    4. Configuration Issues: Incorrect configuration settings in the CRM system or related modules may lead to this error.
    5. System Bugs: Occasionally, this error can be caused by bugs in the SAP system or specific versions of the software.

    Solutions:

    1. Check Product Master Data: Ensure that the product in question is fully defined in the system. Verify that all necessary attributes and details are correctly maintained.
    2. Review Authorizations: Check the user’s authorization profile to ensure they have the necessary permissions to view product details.
    3. Data Consistency Check: Run consistency checks on the product data to identify and rectify any inconsistencies. This may involve checking related tables and ensuring that all necessary data is present.
    4. Configuration Review: Review the configuration settings in the CRM system to ensure they are set up correctly for product comparisons.
    5. SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
    6. System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or MM03 for viewing material master data.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Documentation: Refer to SAP documentation for detailed information on product management and error handling in CRM.

    If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.

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