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Message type: E = Error
Message class: CRM_IU_PFC - Product Finder and Configurator
Message number: 008
Message text: Product is not yet part of the shopping basket
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CRM_IU_PFC008
- Product is not yet part of the shopping basket ?The SAP error message CRM_IU_PFC008 indicates that the product you are trying to add to the shopping basket is not currently part of it. This error typically occurs in the SAP CRM (Customer Relationship Management) system when there is an attempt to perform an action on a product that has not been successfully added to the shopping basket.
Causes:
- Product Not Added: The product may not have been added to the shopping basket due to a previous error or oversight.
- Session Timeout: If the session has timed out, the shopping basket may not retain the products that were previously added.
- Product Availability: The product may not be available for the current transaction or may have been removed from the catalog.
- User Permissions: The user may not have the necessary permissions to add or view certain products in the shopping basket.
- Technical Issues: There could be a technical issue with the CRM system or the web interface that is preventing the product from being added.
Solutions:
- Re-add the Product: Try to add the product to the shopping basket again. Ensure that you follow the correct steps to add the product.
- Check Product Availability: Verify that the product is available for sale and has not been discontinued or removed from the catalog.
- Session Management: If you suspect a session timeout, log out and log back into the system, then try adding the product again.
- Review User Permissions: Check with your system administrator to ensure that you have the necessary permissions to add products to the shopping basket.
- Technical Support: If the issue persists, contact your IT support team or SAP support for further assistance. They may need to check for any underlying technical issues or system errors.
Related Information:
By following these steps, you should be able to resolve the error and successfully add products to the shopping basket in SAP CRM.
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