How To Fix CRM_IU_PFC008 - Product is not yet part of the shopping basket


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IU_PFC - Product Finder and Configurator

  • Message number: 008

  • Message text: Product is not yet part of the shopping basket

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IU_PFC008 - Product is not yet part of the shopping basket ?

    The SAP error message CRM_IU_PFC008 indicates that the product you are trying to add to the shopping basket is not currently part of it. This error typically occurs in the SAP CRM (Customer Relationship Management) system when there is an attempt to perform an action on a product that has not been successfully added to the shopping basket.

    Causes:

    1. Product Not Added: The product may not have been added to the shopping basket due to a previous error or oversight.
    2. Session Timeout: If the session has timed out, the shopping basket may not retain the products that were previously added.
    3. Product Availability: The product may not be available for the current transaction or may have been removed from the catalog.
    4. User Permissions: The user may not have the necessary permissions to add or view certain products in the shopping basket.
    5. Technical Issues: There could be a technical issue with the CRM system or the web interface that is preventing the product from being added.

    Solutions:

    1. Re-add the Product: Try to add the product to the shopping basket again. Ensure that you follow the correct steps to add the product.
    2. Check Product Availability: Verify that the product is available for sale and has not been discontinued or removed from the catalog.
    3. Session Management: If you suspect a session timeout, log out and log back into the system, then try adding the product again.
    4. Review User Permissions: Check with your system administrator to ensure that you have the necessary permissions to add products to the shopping basket.
    5. Technical Support: If the issue persists, contact your IT support team or SAP support for further assistance. They may need to check for any underlying technical issues or system errors.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Refer to the SAP CRM documentation for detailed information on managing the shopping basket and product catalog.
    • User Training: Ensure that users are trained on the correct procedures for adding products to the shopping basket to minimize errors.

    By following these steps, you should be able to resolve the error and successfully add products to the shopping basket in SAP CRM.

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