How To Fix CRM_IU_IL_TEC016 - External Point of Delivery ID &1 already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IL_TEC -

• Message number: 016

• Message text: External Point of Delivery ID &1 already exists

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IL_TEC016 - External Point of Delivery ID &1 already exists ?

  The SAP error message CRM_IU_IL_TEC016 indicates that there is an attempt to create or update an External Point of Delivery (POD) with an ID that already exists in the system. This typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with logistics or delivery processes.
  Cause:
  The error is caused by the following scenarios:
  
  Duplicate Entry: The External Point of Delivery ID you are trying to create or update already exists in the database.
  Data Migration Issues: If data was migrated from another system, there may be duplicate entries that were not properly handled.
  Incorrect Configuration: There may be issues with the configuration settings that allow for duplicate entries.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Entries:
  
  Use transaction codes like SE16 or SE11 to check the relevant database tables (e.g., CRMD_ORDER, CRMD_ORDERADM_H, or any custom tables related to POD) for existing entries with the same External Point of Delivery ID.
  If you find an existing entry, you may need to use that ID instead of creating a new one.
  
  
  
  Modify or Delete Existing Entry:
  
  If the existing entry is not needed, consider deleting it if it is appropriate to do so.
  If the entry is needed, you may need to modify your process to use the existing ID.
  
  
  
  Data Validation:
  
  Implement validation checks in your data entry or migration processes to prevent duplicates from being created in the future.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional guidance or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may provide patches or additional insights based on your specific system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing orders and deliveries.
  SAP Notes: Check for any SAP Notes that might address this specific error or provide additional context.
  Custom Development: If your organization has custom developments, ensure that they are not causing conflicts with standard SAP processes.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.