How To Fix CRM_IU_IL_BICO032 - Document &1 has been cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IL_BICO - Message Class CRM_IU_IL_BICO

• Message number: 032

• Message text: Document &1 has been cancelled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IL_BICO032 - Document &1 has been cancelled ?

  The SAP error message CRM_IU_IL_BICO032, which states "Document &1 has been cancelled," typically occurs in the context of SAP Customer Relationship Management (CRM) when you are trying to process a document that has already been cancelled. This can happen in various scenarios, such as when dealing with sales orders, service orders, or other transactional documents.
  Cause:
  
  Document Cancellation: The primary cause of this error is that the document you are trying to access or process has been cancelled in the system. This could be due to a user action or a business process that required the cancellation of the document.
  Incorrect Document Reference: Sometimes, the error may arise if there is an attempt to reference a document that was never valid or has been deleted.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the document's status that lead to this error.
  
  Solution:
  
  Check Document Status: Verify the status of the document in question. You can do this by navigating to the document in the SAP system and checking its current status. If it is indeed cancelled, you will need to create a new document or take appropriate actions based on your business process.
  Review Change Logs: Look at the change logs or history of the document to understand why it was cancelled. This can provide insights into whether the cancellation was intentional or due to an error.
  Recreate the Document: If the document is required for further processing, you may need to recreate it. Ensure that all necessary data is correctly entered to avoid similar issues.
  Consult with Colleagues: If you are unsure why the document was cancelled, consult with colleagues or team members who may have more context on the situation.
  System Configuration: If this error occurs frequently and is not expected behavior, it may be worth reviewing the system configuration or business processes to ensure that cancellations are being handled appropriately.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRM_ORDER or CRM_ORDER_MAINTAIN to view and manage CRM documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Authorization: Ensure that you have the necessary authorizations to view or process the document. Sometimes, authorization issues can lead to misleading error messages.
  Documentation: Refer to SAP documentation or help files for more detailed information on handling CRM documents and understanding their statuses.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.