How To Fix CRM_IU_IL_BICO023 - Billing document &1 was not outsorted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IL_BICO - Message Class CRM_IU_IL_BICO

• Message number: 023

• Message text: Billing document &1 was not outsorted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IL_BICO023 - Billing document &1 was not outsorted ?

  The SAP error message CRM_IU_IL_BICO023 indicates that a billing document was not outsorted during the billing process. This error typically arises in the context of SAP Customer Relationship Management (CRM) and can be related to various issues in the billing process.
  Cause:
  
  Incomplete Data: The billing document may have missing or incomplete data that prevents it from being processed correctly.
  Configuration Issues: There may be configuration settings in the billing process that are not set up correctly, leading to the document not being outsorted.
  Business Rules: Certain business rules or conditions may not be met, which are required for the billing document to be outsorted.
  Document Status: The status of the billing document may not allow it to be outsorted (e.g., it may be in a locked state or not fully processed).
  Custom Logic: If there are custom enhancements or logic implemented in the billing process, they may be causing the document to not be outsorted.
  
  Solution:
  
  Check Document Data: Review the billing document for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  Review Configuration: Check the configuration settings related to billing in the SAP system. Ensure that all necessary settings are correctly configured.
  Analyze Business Rules: Verify if there are any specific business rules that need to be satisfied for the billing document to be outsorted. Adjust the document or the rules as necessary.
  Check Document Status: Look at the status of the billing document to ensure it is in a state that allows it to be processed. If it is locked or in an incorrect status, take the necessary steps to unlock or change its status.
  Debug Custom Logic: If there are custom enhancements, debug the logic to identify any issues that may be preventing the document from being outsorted.
  Consult Logs: Check the application logs or error logs for more detailed information about why the document was not outsorted. This can provide insights into specific issues that need to be addressed.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like VF03 (Display Billing Document) or CRM_ORDER (CRM Order Management) to review the billing documents and their statuses.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to billing processes in CRM for best practices and configuration guidelines.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.