How To Fix CRM_IU_IL_BICO017 - No authorization for access to back-end system

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IL_BICO - Message Class CRM_IU_IL_BICO

• Message number: 017

• Message text: No authorization for access to back-end system

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IL_BICO017 - No authorization for access to back-end system ?

  The SAP error message CRM_IU_IL_BICO017 indicates that a user does not have the necessary authorization to access the back-end system from the SAP CRM system. This error typically arises in scenarios where the CRM system is trying to communicate with a back-end system (like SAP ERP) and the user does not have the required permissions.
  Cause:
  
  Missing Authorizations: The user does not have the necessary roles or authorizations assigned to access the back-end system.
  Incorrect User Mapping: The user in the CRM system may not be correctly mapped to a user in the back-end system.
  RFC Connection Issues: There may be issues with the Remote Function Call (RFC) connection between the CRM and the back-end system.
  Profile Issues: The user profile may not be set up correctly in the back-end system.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check the authorization check that failed. This will provide insight into which specific authorization is missing.
  Review the roles assigned to the user in the CRM system and ensure that they include the necessary authorizations for accessing the back-end system.
  
  
  
  Assign Necessary Roles:
  
  If the user lacks the required roles, work with your SAP security team to assign the appropriate roles that include access to the back-end system.
  
  
  
  Verify User Mapping:
  
  Ensure that the user in the CRM system is correctly mapped to a user in the back-end system. This can be checked in transaction SU01 (User Maintenance) in the back-end system.
  
  
  
  Check RFC Connections:
  
  Use transaction SM59 to check the RFC connection settings between the CRM and the back-end system. Ensure that the connection is configured correctly and is active.
  
  
  
  Profile Maintenance:
  
  Ensure that the user profile in the back-end system is correctly set up and that the user has the necessary authorizations to perform the required actions.
  
  
  
  Consult Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or information that might provide more context about the authorization issue.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that may be required for accessing the back-end system. Common objects include S_RFC, S_USER_AUTH, and others depending on the specific actions being performed.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
  Documentation: Review SAP documentation regarding user roles and authorizations, especially in the context of CRM and back-end system integration.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the error message CRM_IU_IL_BICO017.