How To Fix CRM_IU_IC_SI_MSG141 - Persisted addresses cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient

• Message number: 141

• Message text: Persisted addresses cannot be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_SI_MSG141 - Persisted addresses cannot be deleted ?

  The SAP error message CRM_IU_IC_SI_MSG141 with the description "Persisted addresses cannot be deleted" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to delete an address that is marked as "persisted." This means that the address is being used in a way that prevents it from being deleted, often because it is linked to other objects or transactions in the system.
  Causes:
  
  Address Usage: The address you are trying to delete is associated with one or more business partners, transactions, or other objects in the CRM system.
  Data Integrity Constraints: SAP enforces data integrity rules that prevent the deletion of addresses that are still in use to avoid orphaned records or inconsistencies in the database.
  Configuration Settings: Certain configuration settings in the CRM system may restrict the deletion of addresses based on business rules.
  
  Solutions:
  
  Check Address Usage: Before attempting to delete the address, check if it is linked to any business partners, transactions, or other objects. You can do this by reviewing the related records in the CRM system.
  Remove Associations: If the address is linked to other objects, you may need to remove those associations first. This could involve changing the address for the related business partners or transactions.
  Consult with Business Process Owners: If the address is critical for business processes, consult with relevant stakeholders to determine if it should be retained or if there are alternative solutions.
  Use Transaction Codes: Utilize transaction codes like BP (Business Partner) or CRMD_ORDER (CRM Order Management) to navigate to the relevant records and check for associations.
  Review Configuration: If you have access, review the configuration settings in the CRM system to see if there are any rules that prevent deletion and adjust them if necessary (with appropriate authorization).
  SAP Notes and Support: If the issue persists, check for any relevant SAP Notes or reach out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM to understand how addresses are managed and the implications of deleting them.
  Transaction Logs: Review transaction logs or change logs to see if there are any recent changes that might have affected the address.
  User Authorizations: Ensure that you have the necessary authorizations to delete addresses in the CRM system, as restrictions may be in place based on user roles.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.