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Message type: E = Error
Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient
Message number: 112
Message text: Security deposit amount was changed to &1
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CRM_IU_IC_SI_MSG112
- Security deposit amount was changed to &1 ?The SAP error message CRM_IU_IC_SI_MSG112 indicates that the security deposit amount for a transaction has been changed to a specific value (represented by &1). This message typically arises in the context of SAP Customer Relationship Management (CRM) and can be related to various business processes, such as service orders, contracts, or billing.
Cause:
- Manual Change: The security deposit amount may have been manually changed by a user in the system.
- System Configuration: Changes in configuration settings or business rules that govern how security deposits are calculated or applied.
- Data Migration: If data was migrated from another system, discrepancies in the security deposit amounts may have occurred.
- Business Logic: Certain business logic or conditions may trigger an automatic adjustment of the security deposit amount based on specific criteria (e.g., customer credit rating, service type).
Solution:
- Review Changes: Check the transaction history or logs to identify who made the change and why. This can help determine if the change was intentional or erroneous.
- Configuration Check: Review the configuration settings related to security deposits in the SAP system. Ensure that they align with business requirements.
- User Training: If the change was made manually, consider providing additional training to users on how to handle security deposits correctly.
- Validation Rules: Implement validation rules or checks to prevent unauthorized or unintended changes to the security deposit amount.
- Consult Documentation: Refer to SAP documentation or support notes related to this error message for specific guidance or patches that may address the issue.
Related Information:
If the issue persists after following these steps, it may be beneficial to involve your SAP support team or a consultant who specializes in SAP CRM to conduct a deeper analysis.
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