How To Fix CRM_IU_IC_SI_MSG093 - After saving, equipment & will no longer be displayed in the BOL tree

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient

• Message number: 093

• Message text: After saving, equipment & will no longer be displayed in the BOL tree

What causes this issue?

The BOL (Business Object Layer) tree is configured to only display
equipment assignments that are valid as of the current date. The dates
of the assignment have been changed and are no longer valid on the
current date.

System Response

After saving the changes, the corresponding equipment will no longer be
displayed in the BOL tree.

How to fix this error?

Changes can be cancelled by using the <LS>Cancel</>' pushbutton.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_SI_MSG093 - After saving, equipment & will no longer be displayed in the BOL tree ?

  The SAP error message CRM_IU_IC_SI_MSG093 typically indicates that after saving a transaction, the equipment or item will no longer be displayed in the Business Object Layer (BOL) tree. This can occur in the context of SAP CRM (Customer Relationship Management) when dealing with equipment or service-related transactions.
  Cause:
  The error can be caused by several factors, including:
  
  Data Inconsistency: There may be inconsistencies in the data related to the equipment or service item that prevent it from being displayed correctly.
  Authorization Issues: The user may not have the necessary authorizations to view the equipment in the BOL tree after the transaction is saved.
  Configuration Issues: There may be configuration settings in the CRM system that affect how equipment is displayed in the BOL tree.
  Business Logic: Certain business rules or logic may dictate that the equipment is not displayed under specific conditions after saving.
  
  Solution:
  To resolve the issue, you can try the following steps:
  
  
  Check Data Consistency:
  
  Verify that all required fields for the equipment are filled out correctly.
  Ensure that the equipment is correctly linked to the relevant business objects.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to view the equipment in the BOL tree.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the CRM system related to equipment and service management. Ensure that the settings allow for the display of equipment in the BOL tree.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the BOL tree rendering process to identify any issues that may be causing the equipment not to display.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM and equipment management for any known issues or patches that may address this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any relevant transaction codes and steps to reproduce the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to CRM_IU_IC_SI_MSG093 for specific fixes or updates.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with equipment and service management.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to ensure that the equipment is displayed correctly in the BOL tree after saving.