How To Fix CRM_IU_IC_SI_MSG088 - Installation period of equipment &1 has been modified &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient

  • Message number: 088

  • Message text: Installation period of equipment &1 has been modified &2

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IU_IC_SI_MSG088 - Installation period of equipment &1 has been modified &2 ?

    The SAP error message CRM_IU_IC_SI_MSG088 indicates that the installation period of a piece of equipment has been modified. This typically occurs in the context of SAP Customer Relationship Management (CRM) and Industry Solution (IS) modules, particularly when dealing with equipment management and service orders.

    Cause:

    The error message is triggered when there is a discrepancy or conflict regarding the installation period of the equipment. This can happen due to several reasons, such as:

    • Changes made to the installation date or period of the equipment in the system.
    • An attempt to process a service order or transaction that references the equipment, but the installation period has been altered since the last time the data was accessed or processed.
    • Data inconsistencies between the equipment master data and the service order or transaction data.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Equipment Master Data:

      • Navigate to the equipment master data in SAP and verify the installation period. Ensure that the dates are correct and reflect the intended installation period.
    2. Review Related Transactions:

      • Check any service orders, notifications, or transactions that reference the equipment. Ensure that they are not conflicting with the updated installation period.
    3. Update or Reprocess Transactions:

      • If the installation period has been changed, you may need to update or reprocess any related transactions to align with the new installation period.
    4. Consult Change Logs:

      • Review the change logs for the equipment to understand what modifications were made and when. This can help identify if the changes were intentional or if there was an error.
    5. User Authorization:

      • Ensure that the user making the changes has the appropriate authorization to modify the installation period of the equipment.
    6. System Configuration:

      • If the issue persists, it may be necessary to check the system configuration or consult with your SAP Basis or technical team to ensure that there are no underlying issues with the system.
    7. SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message. There may be patches or updates that resolve known issues.

    Related Information:

    • Transaction Codes: You may use transaction codes like IE02 (Change Equipment) or IE03 (Display Equipment) to view and modify equipment details.
    • Documentation: Refer to SAP documentation for CRM and IS modules for more detailed information on equipment management and service order processing.
    • Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT support team for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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