How To Fix CRM_IU_IC_SI_MSG085 - Dates could not be copied

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient

• Message number: 085

• Message text: Dates could not be copied

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_SI_MSG085 - Dates could not be copied ?

  The SAP error message CRM_IU_IC_SI_MSG085 ("Dates could not be copied") typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with copying date-related information from one object to another, such as when creating or modifying a service order, activity, or other CRM-related documents.
  Causes:
  
  Date Format Issues: The date format in the source document may not match the expected format in the target document.
  Missing Dates: Required date fields may be missing or not filled in the source document.
  Date Validity: The dates being copied may fall outside of valid ranges or may not be valid according to business rules (e.g., a start date that is after an end date).
  Configuration Issues: There may be configuration settings in the CRM system that prevent the copying of dates due to specific business logic or rules.
  Authorization Issues: The user may not have the necessary authorizations to copy certain date fields.
  
  Solutions:
  
  Check Date Formats: Ensure that the date formats in the source and target documents are consistent and valid.
  Fill Required Fields: Verify that all required date fields in the source document are filled out correctly.
  Validate Dates: Check the validity of the dates being copied. Ensure that the start date is before the end date and that the dates fall within acceptable ranges.
  Review Configuration: Consult with your SAP configuration team to review any settings that may affect date copying. This may involve checking the customizing settings for CRM.
  Check Authorizations: Ensure that the user has the necessary permissions to copy the date fields. This may involve checking user roles and authorizations in the SAP system.
  Debugging: If the issue persists, consider using transaction codes like SE80 or SE37 to debug the relevant function modules or programs to identify the root cause of the error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Documentation: Review the SAP documentation for CRM to understand the specific business processes and configurations that may affect date handling.
  Community Forums: Engage with SAP community forums or user groups to see if others have encountered and resolved similar issues.
  
  If the problem continues after trying the above solutions, it may be beneficial to involve your SAP support team or consult with SAP directly for further assistance.