Message type: E = Error
Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient
Message number: 074
Message text: Utilities products
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CRM_IU_IC_SI_MSG074
- Utilities products ?The SAP error message CRM_IU_IC_SI_MSG074 typically relates to issues with utilities products in the SAP Customer Relationship Management (CRM) system, particularly in the context of the Interaction Center (IC). This error can occur when there are inconsistencies or missing data related to utility products in the system.
Cause: Missing or Incomplete Data: The error may arise if the utility product data is incomplete or not properly maintained in the system.
Configuration Issues: There may be configuration issues in the CRM system that prevent the proper handling of utility products. Master Data Issues: Problems with master data, such as customer master records or product master records, can lead to this error. Authorization Issues: Lack of proper authorizations for accessing or modifying utility product data can also trigger this error.
Solution: Check Data Completeness: Ensure that all necessary data for the utility products is complete and correctly maintained in the system. This includes checking the product master data and
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