How To Fix CRM_IU_IC_SI_MSG042 - Contract account & has an alternative partner or invoice recipient


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient

  • Message number: 042

  • Message text: Contract account & has an alternative partner or invoice recipient

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IU_IC_SI_MSG042 - Contract account & has an alternative partner or invoice recipient ?

    The SAP error message CRM_IU_IC_SI_MSG042 indicates that there is an issue with the contract account in the context of a business transaction, specifically that the contract account has an alternative partner or invoice recipient defined. This can occur in various scenarios, such as when creating or processing sales orders, service orders, or other transactions that involve contract accounts.

    Cause:

    1. Alternative Partner Configuration: The contract account may have been set up with an alternative partner (e.g., a different billing or invoicing party) that conflicts with the current transaction.
    2. Data Inconsistency: There may be inconsistencies in the partner functions or master data related to the contract account.
    3. Business Rules: The system may have specific business rules that require a certain partner configuration for the transaction to proceed.

    Solution:

    1. Check Partner Functions: Review the partner functions assigned to the contract account. Ensure that the correct partners are set up for the transaction you are trying to execute.
    2. Review Alternative Partner Settings: If an alternative partner is defined, determine if it is appropriate for the current transaction. You may need to adjust the partner settings or select the correct partner.
    3. Update Master Data: If there are inconsistencies in the master data, update the contract account or related partner data to ensure it aligns with the requirements of the transaction.
    4. Consult Configuration: If you have access to the configuration settings, check the settings for partner determination and ensure they are set up correctly for your business processes.
    5. Error Message Documentation: Refer to SAP documentation or support notes related to this specific error message for additional guidance and troubleshooting steps.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like BP (Business Partner) to review and edit partner data, or CRM_ORDER to check the order details.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional context.
    • User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify partner data in the system.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in CRM and contract account management.

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