How To Fix CRM_IU_IC_SI_MSG006 - Identify business partner and premises

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient

• Message number: 006

• Message text: Identify business partner and premises

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_SI_MSG006 - Identify business partner and premises ?

  The SAP error message CRM_IU_IC_SI_MSG006, which states "Identify business partner and premises," typically occurs in the context of SAP Customer Relationship Management (CRM) and Interaction Center (IC) when the system is unable to identify a business partner or premises associated with a particular transaction or activity.
  Cause:
  
  Missing Business Partner: The business partner (BP) may not be created or may not be correctly assigned to the transaction.
  Incorrect Data Entry: There may be errors in the data entry, such as incorrect or incomplete information about the business partner or premises.
  Configuration Issues: The system may not be properly configured to recognize the business partner or premises in the context of the transaction.
  Authorization Issues: The user may not have the necessary authorizations to access the business partner or premises data.
  Integration Issues: If the system is integrated with other systems (like ERP), there may be issues with data synchronization.
  
  Solution:
  
  Check Business Partner: Verify that the business partner exists in the system. You can do this by navigating to the business partner transaction and searching for the relevant BP.
  Review Data Entry: Ensure that all required fields are filled out correctly and that there are no typos or missing information.
  Configuration Review: Check the configuration settings in the CRM system to ensure that the business partner and premises are correctly set up and linked.
  Authorization Check: Ensure that the user has the necessary permissions to access the business partner and premises data.
  Integration Check: If applicable, check the integration settings and data synchronization between systems to ensure that the business partner data is up to date.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage business partner data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.