How To Fix CRM_IU_IC_OVW013 - No search function defined for profile '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_OVW - UI Messages for Overviews in ICWC for IS-U

• Message number: 013

• Message text: No search function defined for profile '&1'

What causes this issue?

No search function is defined for the profile.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please define at least one search function in the Customizing settings
for the profile.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_OVW013 - No search function defined for profile '&1' ?

  The SAP error message CRM_IU_IC_OVW013 indicates that there is no search function defined for the specified profile in the SAP CRM (Customer Relationship Management) system. This error typically occurs when a user attempts to perform a search operation in the Interaction Center (IC) and the system cannot find a corresponding search function for the profile being used.
  Cause:
  
  Missing Configuration: The search profile may not be properly configured in the system. This can happen if the profile was not set up correctly or if it was deleted or modified.
  Profile Assignment: The user may be using a profile that is not assigned to any search function, or the profile may not be active.
  Authorization Issues: The user may not have the necessary authorizations to access the search function associated with the profile.
  System Customization: Customizations or changes made to the system may have inadvertently affected the search profile settings.
  
  Solution:
  
  
  Check Profile Configuration:
  
  Go to the configuration settings for the search profiles in the SAP CRM system.
  Ensure that the profile specified in the error message is correctly defined and has an associated search function.
  
  
  
  Assign Search Function:
  
  If the profile is missing a search function, you may need to assign a valid search function to the profile.
  This can typically be done in the customizing settings under the relevant transaction (e.g., SPRO).
  
  
  
  Review User Authorizations:
  
  Check the user’s authorizations to ensure they have the necessary permissions to access the search function.
  You may need to consult with your SAP security team to verify and adjust the user roles if necessary.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help resources related to the Interaction Center and search profiles for any specific instructions or guidelines.
  
  
  
  Testing:
  
  After making changes, test the search functionality again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SU01 for user management, or SE11 for data dictionary checks.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the configuration and authorizations, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.