How To Fix CRM_IU_IC_MD011 - The RFC destination &1 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_MD - UI messages for identification and master data in IC WebClnt

• Message number: 011

• Message text: The RFC destination &1 is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_MD011 - The RFC destination &1 is not available ?

  The SAP error message CRM_IU_IC_MD011 indicates that the RFC (Remote Function Call) destination specified is not available. This can occur in various scenarios, particularly when trying to connect to an external system or service from within SAP CRM.
  Cause:
  
  RFC Destination Configuration: The RFC destination may not be configured correctly in the SAP system.
  Network Issues: There may be network connectivity issues preventing access to the target system.
  Service Unavailability: The target system may be down or not responding.
  Authorization Issues: The user may not have the necessary authorizations to access the RFC destination.
  Incorrect Destination Name: The name of the RFC destination may be misspelled or incorrect in the configuration.
  
  Solution:
  
  
  Check RFC Destination Configuration:
  
  Go to transaction SM59 in the SAP GUI.
  Locate the RFC destination mentioned in the error message.
  Verify that the configuration is correct (e.g., connection type, target host, system number, etc.).
  
  
  
  Test the Connection:
  
  In transaction SM59, select the RFC destination and use the "Test Connection" option to check if the connection is working.
  If the test fails, review the error message for more details.
  
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the target system over the network. You can use tools like ping or telnet to check connectivity.
  
  
  
  Review System Status:
  
  Check if the target system is up and running. If it is down, you may need to wait until it is back online.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the RFC destination.
  
  
  
  Correct Destination Name:
  
  Double-check the name of the RFC destination in your configuration to ensure it is spelled correctly.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: To manage and test RFC destinations.
  SM21: To check system logs for any related errors.
  ST22: To check for dumps that might provide more context on the error.
  
  
  
  Documentation: Refer to SAP Help documentation for more details on configuring RFC destinations and troubleshooting connectivity issues.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to RFC destinations.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the RFC destination to be unavailable.