How To Fix CRM_IU_IC_BICO006 - Select a print document

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_BICO - Message Class CRM_IU_IC_BICO

• Message number: 006

• Message text: Select a print document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_BICO006 - Select a print document ?

  The SAP error message CRM_IU_IC_BICO006 with the description "Select a print document" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with print documents in the Interaction Center (IC).
  Cause:
  This error usually arises when:
  
  No Print Document Selected: The user has not selected a print document to process or print.
  Document Not Available: The print document that the user is trying to access may not exist or is not available in the system.
  Authorization Issues: The user may not have the necessary authorizations to access or print the document.
  Configuration Issues: There may be issues with the configuration of the print layout or the document type in the system.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Select a Print Document: Ensure that you have selected a valid print document from the list. If you are in a transaction where you need to select a document, make sure to do so before proceeding.
  
  
  Check Document Availability: Verify that the print document you are trying to access exists in the system. You can do this by checking the relevant transaction or report where the document should be listed.
  
  
  Review Authorizations: Ensure that your user profile has the necessary authorizations to access and print the document. You may need to contact your system administrator to check your roles and permissions.
  
  
  Check Configuration: If you are responsible for system configuration, review the settings related to print documents in the CRM system. Ensure that the document types and print layouts are correctly configured.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling print documents in the CRM Interaction Center.
  
  
  System Logs: Check system logs for any additional error messages or warnings that might provide more context about the issue.
  
  
  Contact Support: If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for CRM and Interaction Center for best practices and guidelines on managing print documents.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.