How To Fix CRM_IU_IC_BI013 - The meter reading results were saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_BI - Messages for Bill Correction/Meter Reading in IC WebClient

• Message number: 013

• Message text: The meter reading results were saved

What causes this issue?

An error (communication error) occurred during the remote call of
function module &V1& in meter reading data processing.

System Response

The system cannot execute the action.

How to fix this error?

This is probably only a temporary disruption. Restart your application
later.
If the problem is a permanent one, contact SAP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_BI013 - The meter reading results were saved ?

  The SAP error message CRM_IU_IC_BI013 indicates that the meter reading results have been saved, but there may be an issue with the processing or validation of those results. This message typically arises in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with utilities and meter readings.
  Cause:
  
  Data Validation Issues: The meter reading data may not meet the required validation criteria set in the system.
  Configuration Issues: There may be configuration settings in the CRM or the Utilities module that are not correctly set up.
  Incomplete Data: Required fields may be missing or incorrectly filled out in the meter reading entry.
  Authorization Issues: The user may not have the necessary permissions to process or save meter readings.
  System Errors: There could be underlying system errors or bugs that are causing the message to appear.
  
  Solution:
  
  Check Data Entry: Review the meter reading data for completeness and accuracy. Ensure that all required fields are filled out correctly.
  Review Configuration: Check the configuration settings in the SAP system related to meter readings and ensure they are set up correctly.
  Authorization Check: Verify that the user has the necessary authorizations to perform the meter reading operations.
  Error Logs: Look into the system logs (transaction codes like SLG1) for any additional error messages or details that can provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any known issues or patches.
  Testing: If possible, try to replicate the issue in a test environment to better understand the cause and test potential solutions.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and any relevant details.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in meter reading processing.
  SAP Notes: Search for SAP Notes related to CRM_IU_IC_BI013 for any specific fixes or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.