How To Fix CRM_IU_IC_6X_MD110 - Telephone number & is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_6X_MD - Messages for Identification and Master Data

• Message number: 110

• Message text: Telephone number & is invalid

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_6X_MD110 - Telephone number & is invalid ?

  The SAP error message CRM_IU_IC_6X_MD110 indicates that the telephone number entered in the system is invalid. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when users attempt to input or process a telephone number that does not conform to the expected format or validation rules set within the system.
  Causes:
  
  Incorrect Format: The telephone number may not be in the correct format as defined by the system settings. This could include missing country codes, incorrect number of digits, or invalid characters (e.g., letters or special characters).
  Validation Rules: The system may have specific validation rules that the entered telephone number does not meet. For example, it may require a certain number of digits or a specific prefix.
  Configuration Issues: There may be configuration settings in the SAP system that define how telephone numbers should be formatted and validated, which could be misconfigured.
  Data Entry Errors: Simple typographical errors during data entry can lead to this error.
  
  Solutions:
  
  
  Check Format: Ensure that the telephone number is entered in the correct format. This may include:
  
  Including the country code (e.g., +1 for the USA).
  Ensuring the correct number of digits.
  Avoiding any invalid characters.
  
  
  
  Review Validation Rules: Consult with your SAP administrator or refer to the system documentation to understand the specific validation rules for telephone numbers in your SAP environment.
  
  
  Configuration Review: If you have access, check the configuration settings related to telephone number formats in the SAP system. This may involve looking at the customizing settings in transaction SPRO or similar.
  
  
  Data Entry Verification: Double-check the entered telephone number for any typographical errors or omissions.
  
  
  Consult Documentation: Refer to SAP notes or documentation for any known issues or updates related to this error message.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP's support portal for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional context.
  User Guides: Review user manuals or guides related to CRM data entry to ensure compliance with the expected formats.
  Training: If this error is common among users, consider providing training on proper data entry practices for telephone numbers in the SAP system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.