How To Fix CRM_IU_IC_6X_MD091 - Enter a valid value in the field "&"

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_6X_MD - Messages for Identification and Master Data

• Message number: 091

• Message text: Enter a valid value in the field "&"

What causes this issue?

Placeholders are not supported by the queries <LS>IsuBuilHeaderBankQuery
</>and <LS>IsuBuilHeaderISUDataQuery.</>

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a valid value in the "<LS>&"</> field.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_6X_MD091 - Enter a valid value in the field "&" ?

  The SAP error message CRM_IU_IC_6X_MD091, which states "Enter a valid value in the field '&'", typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when working with the Interaction Center (IC). This error indicates that the system expects a valid input in a specific field, but the value provided does not meet the required criteria.
  Causes:
  
  Invalid Input: The user may have entered a value that is not recognized by the system, such as an incorrect format or a value that does not exist in the database.
  Field Configuration: The field may have specific validation rules or constraints that are not being met by the input provided.
  Missing Master Data: The value entered may refer to a master data record (like a customer, product, or service) that does not exist or is inactive.
  Authorization Issues: The user may not have the necessary permissions to access or modify the data in the specified field.
  
  Solutions:
  
  Check Input Value: Verify that the value entered in the field is correct and adheres to the expected format. Ensure that it is a valid entry according to the business rules.
  Review Field Configuration: Check the configuration of the field in the SAP system to understand any specific validation rules or constraints that may apply.
  Validate Master Data: Ensure that the master data related to the input value exists and is active. If necessary, create or activate the required master data records.
  User Authorization: Confirm that the user has the appropriate authorizations to access and modify the data in the field. If not, contact your SAP security administrator to request the necessary permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific details about the field and its expected values.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes to check master data (e.g., BP for Business Partner, MM01 for Material Master).
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to this error message.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.