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Message type: E = Error
Message class: CRM_IU_IC_6X_MD - Messages for Identification and Master Data
Message number: 053
Message text: Select a contact person for confirmation
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CRM_IU_IC_6X_MD053
- Select a contact person for confirmation ?The SAP error message CRM_IU_IC_6X_MD053 ("Select a contact person for confirmation") typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action that requires a contact person to be specified, but none has been selected.
Cause:
- Missing Contact Person: The most common cause of this error is that the transaction or action being performed requires a contact person to be assigned, but none has been selected or entered.
- Configuration Issues: There may be configuration settings in the CRM system that require a contact person for certain transactions, and these settings may not be properly aligned with the business process.
- User Input Error: The user may have overlooked selecting a contact person or may have inadvertently cleared the selection.
Solution:
Select a Contact Person:
- When prompted with the error, go back to the relevant screen and ensure that you select a contact person from the available options. This is usually done in the "Contact Person" field or section of the transaction.
Check Configuration:
- If you are an administrator or have access to configuration settings, check the settings related to contact persons in the CRM system. Ensure that the requirement for a contact person aligns with your business processes.
- You may need to consult with your SAP Basis or CRM functional team to review the configuration settings.
User Training:
- If this error is frequently encountered by users, consider providing additional training or documentation to ensure that users understand the importance of selecting a contact person in relevant transactions.
Debugging:
- If the issue persists and seems to be related to a specific transaction or scenario, consider debugging the transaction to identify any underlying issues in the code or configuration.
Related Information:
By following these steps, you should be able to resolve the error and ensure that the necessary contact person is selected for the transaction in question.
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