How To Fix CRM_IU_HSS_CUST060 - Profile ID is required

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_HSS_CUST - Free Text Search: Customizing

• Message number: 060

• Message text: Profile ID is required

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_HSS_CUST060 - Profile ID is required ?

  The SAP error message "CRM_IU_HSS_CUST060 Profile ID is required" typically occurs in the context of SAP Customer Relationship Management (CRM) when a required field, specifically the Profile ID, is not filled in during a transaction or process. This error is often encountered when working with the SAP CRM system, particularly in scenarios involving customer interactions, service requests, or other related activities.
  Cause:
  
  Missing Profile ID: The most common cause of this error is that the Profile ID field is not populated. This field is essential for identifying the specific customer profile or interaction context.
  Configuration Issues: There may be configuration settings in the CRM system that require a Profile ID for certain transactions or processes.
  User Input Error: The user may have overlooked entering the Profile ID or may have entered it incorrectly.
  
  Solution:
  
  Enter Profile ID: Ensure that the Profile ID is filled in the relevant field before proceeding with the transaction. This may involve selecting an existing Profile ID from a dropdown or entering a new one.
  Check Configuration: Review the configuration settings in the CRM system to ensure that the Profile ID is set as a required field for the specific transaction or process you are working with. This may involve consulting with a system administrator or SAP consultant.
  User Training: If this error is frequently encountered, consider providing additional training to users on the importance of the Profile ID and how to correctly enter it.
  Debugging: If the issue persists, it may be necessary to debug the transaction to identify any underlying issues in the code or configuration that could be causing the error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may relate to customer profiles, such as CRMD_ORDER, CRMD_ORDERADM_H, or others depending on your specific use case.
  Documentation: Review SAP documentation or help files related to CRM and Profile Management for additional context and guidance on handling Profile IDs.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.