How To Fix CRM_IU_HSS_CUST041 - Search object &1 requires an OData service

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_HSS_CUST - Free Text Search: Customizing

• Message number: 041

• Message text: Search object &1 requires an OData service

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_HSS_CUST041 - Search object &1 requires an OData service ?

  The SAP error message CRM_IU_HSS_CUST041 indicates that a specific search object requires an OData service to function properly. This error typically arises in the context of SAP Customer Relationship Management (CRM) systems, particularly when using the SAP Fiori interface or other applications that rely on OData services for data retrieval and interaction.
  Cause:
  The error occurs when:
  
  The required OData service for the specified search object is not activated in the SAP Gateway.
  The OData service is not properly configured or is missing.
  There may be authorization issues preventing access to the OData service.
  The search object itself may not be correctly defined or linked to the OData service.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check OData Service Activation:
  
  Go to the SAP Gateway (transaction code /IWFND/MAINT_SERVICE).
  Check if the required OData service for the search object is listed and activated.
  If it is not activated, you can activate it from this transaction.
  
  
  
  Verify Service Configuration:
  
  Ensure that the OData service is correctly configured and linked to the appropriate search object.
  Check the service definition and ensure that it includes the necessary entity sets and operations.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the OData service.
  You may need to check the roles assigned to the user and ensure they include access to the relevant OData service.
  
  
  
  Review Search Object Configuration:
  
  Check the configuration of the search object in the CRM system to ensure it is correctly defined and linked to the OData service.
  You can do this through the relevant customizing transactions in the CRM system.
  
  
  
  Test the OData Service:
  
  Use the SAP Gateway Client (transaction code /IWFND/GW_CLIENT) to test the OData service directly.
  This can help identify if the service is functioning correctly or if there are issues with the service itself.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific search object and OData service for any additional configuration steps or known issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  System Logs: Review system logs (transaction codes like SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_IU_HSS_CUST041 error message.