How To Fix CRM_IU_HSS_CUST027 - Data provider &1 is invalid for quick view


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IU_HSS_CUST - Free Text Search: Customizing

  • Message number: 027

  • Message text: Data provider &1 is invalid for quick view

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IU_HSS_CUST027 - Data provider &1 is invalid for quick view ?

    The SAP error message CRM_IU_HSS_CUST027 indicates that there is an issue with the data provider specified for a quick view in the SAP Customer Relationship Management (CRM) system. This error typically arises when the data provider is either not defined correctly, does not exist, or is not valid for the context in which it is being used.

    Cause:

    1. Invalid Data Provider: The data provider specified in the quick view configuration may not exist or may have been deleted.
    2. Configuration Issues: There may be issues with the configuration of the quick view or the data provider settings.
    3. Authorization Issues: The user may not have the necessary authorizations to access the specified data provider.
    4. Transport Issues: If the quick view was transported from another system, there may be inconsistencies in the configuration.

    Solution:

    1. Check Data Provider Configuration:

      • Go to the configuration settings for the quick view and verify that the data provider specified is valid and correctly configured.
      • Ensure that the data provider exists in the system and is active.
    2. Review Quick View Settings:

      • Check the settings of the quick view to ensure that it is correctly set up to use the specified data provider.
      • Make sure that the quick view is properly linked to the data provider.
    3. Authorization Check:

      • Verify that the user encountering the error has the necessary authorizations to access the data provider.
      • Check the roles and authorizations assigned to the user.
    4. Transport Consistency:

      • If the quick view was transported from another system, ensure that all related objects and configurations were also transported correctly.
      • Check for any missing dependencies or inconsistencies.
    5. Debugging:

      • If the issue persists, consider using transaction codes like SE80 or SE11 to debug the data provider and quick view settings.
      • Look for any error logs or messages that might provide additional context.
    6. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific version of CRM you are using for any known issues or additional troubleshooting steps.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues related to the error message CRM_IU_HSS_CUST027.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
    • System Logs: Review system logs (transaction SLG1) for any additional error messages that may provide more context about the issue.

    By following these steps, you should be able to identify and resolve the issue related to the CRM_IU_HSS_CUST027 error message.

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