How To Fix CRM_IU_HSS_CUST002 - Enterprise search model is required for this data provider

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_HSS_CUST - Free Text Search: Customizing

• Message number: 002

• Message text: Enterprise search model is required for this data provider

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_HSS_CUST002 - Enterprise search model is required for this data provider ?

  The SAP error message CRM_IU_HSS_CUST002 indicates that an enterprise search model is required for a specific data provider in the SAP Customer Relationship Management (CRM) system. This error typically arises when the system is unable to find the necessary search model configuration for the data provider you are trying to use.
  Cause:
  
  Missing Enterprise Search Model: The most common cause of this error is that the required enterprise search model has not been created or activated for the specific data provider.
  Configuration Issues: There may be issues with the configuration of the data provider or the search model itself.
  Data Provider Not Supported: The data provider you are trying to use may not be supported by the existing search models in your system.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Existing Search Models:
  
  Go to the SAP GUI and navigate to the transaction code /IWFND/MAINT_SERVICE to check if the required enterprise search model exists.
  If it does not exist, you will need to create it.
  
  
  
  Create or Activate Search Model:
  
  If the search model is missing, you can create a new one using the transaction code CRMSUISearch or through the relevant configuration path in the SAP CRM system.
  Ensure that the search model is properly configured to include the necessary data provider.
  
  
  
  Assign Data Provider to Search Model:
  
  Make sure that the data provider you are using is assigned to the search model. This can usually be done in the configuration settings of the search model.
  
  
  
  Check Authorization:
  
  Ensure that you have the necessary authorizations to access the search model and the data provider.
  
  
  
  Re-indexing:
  
  If changes have been made to the search model or data provider, you may need to re-index the search to ensure that the changes take effect.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help documentation or the SAP Notes related to enterprise search and CRM for more detailed guidance on configuring search models.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Enterprise Search Configuration: Familiarize yourself with the configuration of enterprise search in SAP CRM, as it can involve multiple components and settings.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered and resolved similar issues.
  
  By following these steps, you should be able to resolve the CRM_IU_HSS_CUST002 error and ensure that the necessary enterprise search model is in place for your data provider.