How To Fix CRM_IU_DIT090 - Notification e-mail will not be sent; e-mail address not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_DIT - Message class for Data Import Tool - Framework - UI Part

• Message number: 090

• Message text: Notification e-mail will not be sent; e-mail address not maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_DIT090 - Notification e-mail will not be sent; e-mail address not maintained ?

  The SAP error message CRM_IU_DIT090 indicates that a notification email will not be sent because the email address is not maintained in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to send notifications or alerts via email.
  Cause:
  The primary cause of this error is that the system cannot find a valid email address associated with the recipient of the notification. This can happen for several reasons:
  
  The email address is not maintained in the business partner (BP) master data.
  The email address field is empty or incorrectly formatted.
  The recipient's status does not allow for email notifications (e.g., inactive or blocked).
  The configuration settings for email notifications may not be properly set up.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Business Partner Data:
  
  Go to the transaction code BP (Business Partner).
  Search for the relevant business partner associated with the notification.
  Ensure that the email address is correctly maintained in the "Contact Information" section.
  
  
  
  Maintain Email Address:
  
  If the email address is missing, add it in the appropriate field.
  Ensure that the email format is correct (e.g., [e-mail]).
  
  
  
  Check Recipient Status:
  
  Verify that the business partner is active and not blocked from receiving notifications.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings for email notifications in the CRM system.
  Ensure that the email sending settings (such as SMTP configuration) are correctly set up.
  
  
  
  Test Email Functionality:
  
  After making the necessary changes, test the email functionality to ensure that notifications can be sent successfully.
  
  
  
  Consult Documentation:
  
  If the issue persists, refer to SAP documentation or consult with your SAP Basis or CRM support team for further troubleshooting.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP: Business Partner maintenance.
  SOST: To check the status of sent emails.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address specific issues related to email notifications in CRM.
  
  
  
  Email Configuration:
  
  Ensure that the SMTP server settings are correctly configured in the SAP system to allow for email sending.
  
  
  
  By following these steps, you should be able to resolve the CRM_IU_DIT090 error and ensure that notification emails are sent successfully.