How To Fix CRM_IU_DIT064 - Cannot enter special characters in the description field

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_DIT - Message class for Data Import Tool - Framework - UI Part

• Message number: 064

• Message text: Cannot enter special characters in the description field

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_DIT064 - Cannot enter special characters in the description field ?

  The SAP error message CRM_IU_DIT064, which states "Cannot enter special characters in the description field," typically occurs when users attempt to input special characters (such as &, %, $, #, etc.) into a description field that does not support them. This restriction is often in place to maintain data integrity and ensure compatibility with various systems and processes.
  Cause:
  
  Field Configuration: The description field may be configured to accept only alphanumeric characters. Special characters might be restricted due to business rules or data validation settings.
  Data Type Restrictions: The underlying data type of the field may not support special characters, leading to this error when such characters are entered.
  Custom Validation Logic: There may be custom validation logic implemented in the system that prevents the entry of special characters in certain fields.
  
  Solution:
  
  Check Field Configuration: Review the configuration of the description field in the relevant transaction or application. Ensure that it is set up to accept the desired character set.
  Use Alphanumeric Characters: If special characters are not allowed, modify the input to use only alphanumeric characters (letters and numbers).
  Consult Documentation: Refer to the SAP documentation or help files for the specific module you are working with to understand the character restrictions for that field.
  Custom Development: If the use of special characters is necessary for your business process, consider discussing with your SAP development team to see if the field can be modified to accept special characters.
  User Training: Educate users about the restrictions on the description field and provide guidelines on acceptable input formats.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this issue or provide updates regarding field configurations.
  Transaction Codes: Familiarize yourself with transaction codes related to the configuration of the CRM system, such as SPRO for configuration settings.
  Field Length and Type: Review the field length and type in the database table associated with the description field to understand its limitations.
  Testing: After making any changes, conduct thorough testing to ensure that the issue is resolved and that the system behaves as expected.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.