How To Fix CRM_IU_DIT042 - Enter a contact ID, contact external ID or contact first name/last name


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IU_DIT - Message class for Data Import Tool - Framework - UI Part

  • Message number: 042

  • Message text: Enter a contact ID, contact external ID or contact first name/last name

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IU_DIT042 - Enter a contact ID, contact external ID or contact first name/last name ?

    The SAP error message CRM_IU_DIT042 typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action that requires a contact person to be specified, but the system does not have sufficient information to identify the contact. This can happen in various scenarios, such as when creating or updating a business partner or when trying to access contact details.

    Cause:

    The error message indicates that the system requires one of the following identifiers to locate a contact:

    • Contact ID
    • Contact External ID
    • Contact First Name and Last Name

    If none of these identifiers are provided, or if the provided identifiers do not match any existing contacts in the system, the error will be triggered.

    Solution:

    To resolve this error, you can take the following steps:

    1. Provide Required Information: Ensure that you are entering at least one of the required identifiers:

      • Contact ID: This is the unique identifier for the contact in the system.
      • Contact External ID: This is an identifier that may be used externally (e.g., from another system).
      • Contact First Name and Last Name: If you do not have the ID, you can enter both the first name and last name of the contact.
    2. Check for Typos: Make sure that there are no typographical errors in the identifiers you are entering.

    3. Verify Contact Existence: Check if the contact you are trying to reference actually exists in the system. You can do this by searching for the contact using the CRM interface.

    4. Use the Correct Transaction: Ensure that you are using the correct transaction or function that requires contact information. Sometimes, the context of the transaction can affect what information is required.

    5. Consult Documentation: If you are unsure about the required fields or how to enter them, refer to the SAP documentation or help resources specific to your version of SAP CRM.

    6. Contact Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
    • User Guides: Review user guides or training materials related to the CRM module for best practices on managing contacts.
    • System Configuration: Sometimes, the configuration of the CRM system can affect how contacts are managed. Ensure that the system is set up correctly to handle contact information.

    By following these steps, you should be able to resolve the error and successfully manage contact information in SAP CRM.

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