How To Fix CRM_IU_CI_XI_UI006 - Sub item already in calculation. Reset calculation first

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_CI_XI_UI - Messages for Calculation Test Application

• Message number: 006

• Message text: Sub item already in calculation. Reset calculation first

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_CI_XI_UI006 - Sub item already in calculation. Reset calculation first ?

  The SAP error message CRM_IU_CI_XI_UI006 with the description "Sub item already in calculation. Reset calculation first" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an attempt to perform an operation on a sub-item that is already being processed or calculated. This can happen in various scenarios, such as when dealing with pricing, billing, or item management.
  Cause:
  
  Concurrent Processing: The error often arises when multiple processes or transactions are trying to access or modify the same sub-item simultaneously.
  Incomplete Calculation: If a calculation for a sub-item is already in progress and another attempt is made to recalculate or modify it, this error will be triggered.
  Locking Mechanism: SAP uses locking mechanisms to prevent data inconsistencies. If a sub-item is locked for calculation, any further attempts to modify it will result in this error.
  
  Solution:
  
  
  Reset Calculation: The primary solution is to reset the calculation for the sub-item. This can usually be done through the user interface or by using specific transaction codes that allow you to reset or cancel the ongoing calculation.
  
  Look for options like "Reset Calculation" or "Cancel Calculation" in the relevant transaction or screen.
  
  
  
  Check for Active Processes: Ensure that no other processes are currently working on the same sub-item. You may need to wait for the other process to complete or terminate it if it is stuck.
  
  
  Review Lock Entries: Use transaction codes like SM12 to check for lock entries related to the sub-item. If you find any locks that are no longer needed, you can delete them (with caution).
  
  
  Consult Logs: Check the application logs (transaction SLG1) for more detailed information about the error and any related issues that might provide further insights.
  
  
  System Restart: In some cases, if the issue persists and seems to be related to a system glitch, a restart of the relevant application server or a refresh of the session may help.
  
  
  Contact Support: If the problem continues after trying the above solutions, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or updates related to this error message. You can search for the error code or related keywords in the SAP Support Portal.
  Documentation: Review the SAP documentation for CRM and pricing procedures to understand how calculations are handled and any specific configurations that might affect this behavior.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the error and continue with your operations in SAP CRM.