How To Fix CRM_IU_CI_XI_UI002 - No orders found for calculation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_CI_XI_UI - Messages for Calculation Test Application

• Message number: 002

• Message text: No orders found for calculation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_CI_XI_UI002 - No orders found for calculation ?

  The SAP error message CRM_IU_CI_XI_UI002: No orders found for calculation typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to perform a calculation or retrieve data related to orders, but the system cannot find any relevant orders to process.
  Causes:
  
  No Orders Exist: There may simply be no orders in the system that match the criteria specified in the transaction or report.
  Incorrect Selection Criteria: The filters or selection criteria used to search for orders may be too restrictive or incorrect, leading to no results being returned.
  Data Synchronization Issues: If the system is integrated with other systems (like SAP ERP), there may be synchronization issues where orders have not been updated or transferred correctly.
  Authorization Issues: The user may not have the necessary authorizations to view certain orders, leading to the appearance that no orders exist.
  Technical Issues: There could be underlying technical issues, such as database problems or configuration errors, that prevent the system from retrieving the order data.
  
  Solutions:
  
  Check Order Existence: Verify that there are indeed orders in the system that meet the criteria. You can do this by navigating to the relevant order management transaction and checking for existing orders.
  Review Selection Criteria: Reassess the filters and selection criteria you are using. Ensure they are set correctly and are not overly restrictive.
  Data Synchronization: If the system is integrated with other systems, check for any synchronization issues. Ensure that data is being transferred correctly and that there are no errors in the integration process.
  Authorization Check: Confirm that the user has the necessary permissions to view the orders. This may involve checking user roles and authorizations in the SAP system.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or technical team to investigate any potential technical issues or errors in the system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with order management, such as CRMD_ORDER for order management.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to CRM order management for best practices and common troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.