How To Fix CRM_IU_CI_BTX000 - First enter the sold-to party

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_CI_BTX -

• Message number: 000

• Message text: First enter the sold-to party

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_CI_BTX000 - First enter the sold-to party ?

  The SAP error message "CRM_IU_CI_BTX000: First enter the sold-to party" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to create or process a transaction (like a sales order or service request) without specifying a "sold-to party." The sold-to party is a critical piece of information that identifies the customer who is purchasing the goods or services.
  Cause:
  
  Missing Sold-to Party: The most common cause of this error is that the sold-to party field has not been filled in the transaction.
  Incorrect Transaction Flow: The user may be trying to perform an action that requires a sold-to party to be defined first.
  User Interface Issues: Sometimes, the user interface may not display the sold-to party field correctly, leading to confusion.
  
  Solution:
  
  Enter Sold-to Party: Ensure that you enter a valid sold-to party in the relevant field before proceeding with the transaction. This can usually be done by selecting the sold-to party from a list of customers or entering the customer number directly.
  Check Required Fields: Review the transaction screen to ensure that all required fields, including the sold-to party, are filled out correctly.
  Transaction Type: Make sure you are using the correct transaction type that requires a sold-to party. Some transaction types may not require this information.
  User Authorization: Ensure that you have the necessary authorizations to enter or modify customer data in the system.
  Consult Documentation: If you are unsure about the process, refer to the SAP documentation or user manuals for guidance on entering customer data.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with customer data, such as BP (Business Partner) for managing customer information.
  Training: If you are new to SAP CRM, consider undergoing training or reviewing training materials to better understand the system's requirements and workflows.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.