How To Fix CRM_ISX_MR102 - Mass Run of Category B cannot handle Elements of Category A

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_MR - Mass Run Messages

• Message number: 102

• Message text: Mass Run of Category B cannot handle Elements of Category A

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_MR102 - Mass Run of Category B cannot handle Elements of Category A ?

  The SAP error message CRM_ISX_MR102 indicates that there is an issue with the mass run process in the SAP CRM system. Specifically, it states that a mass run of Category B cannot handle elements of Category A. This typically occurs when there is a mismatch between the types of elements being processed in a mass run.
  Cause:
  
  Category Mismatch: The error arises when the mass run is configured to process elements of one category (Category B) but encounters elements that belong to another category (Category A). This can happen if the selection criteria for the mass run include elements that are not compatible with the processing logic defined for Category B.
  Configuration Issues: There may be configuration settings in the mass run that do not align with the data being processed. This could be due to incorrect settings in the mass run definition or the selection criteria.
  Data Integrity Issues: There may be inconsistencies or unexpected data in the system that lead to the inclusion of elements from Category A when only Category B elements should be processed.
  
  Solution:
  
  Review Mass Run Configuration: Check the configuration of the mass run to ensure that it is set up correctly to handle only the intended category of elements. Make sure that the selection criteria are appropriate and do not inadvertently include elements from Category A.
  Adjust Selection Criteria: Modify the selection criteria for the mass run to exclude elements from Category A. This may involve refining the filters or conditions used to select the elements for processing.
  Data Validation: Validate the data being processed to ensure that it is consistent and that there are no unexpected elements from Category A included in the selection. This may involve running reports or queries to identify and rectify any data issues.
  Consult Documentation: Refer to SAP documentation or notes related to the specific mass run process you are using. There may be specific guidelines or known issues that can provide further insight into resolving the error.
  Contact SAP Support: If the issue persists after reviewing the configuration and data, consider reaching out to SAP support for assistance. They may have additional insights or patches that can resolve the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on mass run configurations.
  Transaction Codes: Familiarize yourself with transaction codes related to mass runs in SAP CRM, such as CRMD_ORDER for managing orders or CRMD_ORDERADM_H for accessing order administration.
  Testing: Before making changes in a production environment, test the adjustments in a development or quality assurance system to ensure that the changes resolve the issue without introducing new problems.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.