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Message type: E = Error
Message class: CRM_ISX_MR - Mass Run Messages
Message number: 050
Message text: Header reference GUID does not exist
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CRM_ISX_MR050
- Header reference GUID does not exist ?The SAP error message CRM_ISX_MR050: Header reference GUID does not exist typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the reference to a GUID (Globally Unique Identifier) for a document or transaction header. This error can arise in various scenarios, such as when trying to process a transaction that references a header that cannot be found in the database.
Causes:
- Missing or Deleted Header: The header record that the GUID refers to may have been deleted or does not exist in the database.
- Incorrect GUID: The GUID being referenced may be incorrect or malformed, leading to a failure in locating the corresponding header.
- Data Consistency Issues: There may be inconsistencies in the database, such as orphaned records or issues during data migration.
- Authorization Issues: The user may not have the necessary permissions to access the header record.
- System Configuration Issues: There may be configuration problems in the CRM system that prevent proper access to the header data.
Solutions:
- Verify the GUID: Check the GUID being used in the transaction to ensure it is correct and corresponds to an existing header record.
- Check Database for Header Record: Use transaction codes like
SE16
orSE11
to query the relevant database tables (e.g.,CRMD_ORDERADM_H
) to see if the header record exists.- Review Deletion Logs: If the header was deleted, check the deletion logs or audit trails to understand when and why it was removed.
- Data Consistency Check: Run consistency checks or reports to identify and resolve any data inconsistencies in the CRM system.
- User Authorizations: Ensure that the user has the necessary authorizations to access the header record. This can be checked in transaction
SU53
or by reviewing the user's roles and authorizations.- Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
- Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
Related Information:
CRMD_ORDER
, SE16
, SE11
, and SU53
for troubleshooting.SLG1
) for any additional error messages or warnings that may provide context for the issue.By following these steps, you should be able to diagnose and resolve the error message CRM_ISX_MR050 effectively.
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