How To Fix CRM_ISX_MR050 - Header reference GUID does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ISX_MR - Mass Run Messages

  • Message number: 050

  • Message text: Header reference GUID does not exist

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ISX_MR050 - Header reference GUID does not exist ?

    The SAP error message CRM_ISX_MR050: Header reference GUID does not exist typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the reference to a GUID (Globally Unique Identifier) for a document or transaction header. This error can arise in various scenarios, such as when trying to process a transaction that references a header that cannot be found in the database.

    Causes:

    1. Missing or Deleted Header: The header record that the GUID refers to may have been deleted or does not exist in the database.
    2. Incorrect GUID: The GUID being referenced may be incorrect or malformed, leading to a failure in locating the corresponding header.
    3. Data Consistency Issues: There may be inconsistencies in the database, such as orphaned records or issues during data migration.
    4. Authorization Issues: The user may not have the necessary permissions to access the header record.
    5. System Configuration Issues: There may be configuration problems in the CRM system that prevent proper access to the header data.

    Solutions:

    1. Verify the GUID: Check the GUID being used in the transaction to ensure it is correct and corresponds to an existing header record.
    2. Check Database for Header Record: Use transaction codes like SE16 or SE11 to query the relevant database tables (e.g., CRMD_ORDERADM_H) to see if the header record exists.
    3. Review Deletion Logs: If the header was deleted, check the deletion logs or audit trails to understand when and why it was removed.
    4. Data Consistency Check: Run consistency checks or reports to identify and resolve any data inconsistencies in the CRM system.
    5. User Authorizations: Ensure that the user has the necessary authorizations to access the header record. This can be checked in transaction SU53 or by reviewing the user's roles and authorizations.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
    7. Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SE16, SE11, and SU53 for troubleshooting.
    • SAP Documentation: Review SAP documentation related to CRM and GUID handling for more insights into how GUIDs are managed within the system.
    • System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide context for the issue.

    By following these steps, you should be able to diagnose and resolve the error message CRM_ISX_MR050 effectively.

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