How To Fix CRM_ISX_MR046 - Exception during number request from number range interval

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_MR - Mass Run Messages

• Message number: 046

• Message text: Exception during number request from number range interval

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_MR046 - Exception during number request from number range interval ?

  The SAP error message CRM_ISX_MR046, which indicates "Exception during number request from number range interval," typically occurs when there is an issue with the number range configuration in the SAP system. This error can arise in various scenarios, particularly when the system attempts to generate a new document number (e.g., for a sales order, service request, etc.) but encounters a problem with the number range settings.
  Causes:
  
  Exhausted Number Range: The number range interval may be exhausted, meaning that all available numbers in the range have been used up.
  Incorrect Number Range Configuration: The number range may not be properly configured or activated for the specific object type you are trying to create.
  Authorization Issues: The user may not have the necessary authorizations to access or use the number range.
  Number Range Locking: The number range may be locked due to another process or transaction that is currently using it.
  Technical Issues: There may be underlying technical issues in the system, such as database problems or inconsistencies.
  
  Solutions:
  
  
  Check Number Range Status:
  
  Go to transaction code SNRO (Number Range Objects) and check the status of the relevant number range object. Ensure that the number range is not exhausted and that there are available numbers.
  
  
  
  Extend Number Range:
  
  If the number range is exhausted, you can extend it by adding more numbers. This can be done in the same SNRO transaction by adjusting the intervals.
  
  
  
  Review Configuration:
  
  Ensure that the number range is correctly configured for the specific application area (e.g., CRM). Check if the number range object is assigned to the correct document type.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to use the number range. This can be checked in transaction SU53 or by reviewing the user's roles and authorizations.
  
  
  
  Check for Locks:
  
  Use transaction SM12 to check for any locks on the number range object. If there are locks, you may need to resolve them or wait for the other transaction to complete.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SNRO - Number Range Objects
  SM12 - Display and Delete Locks
  SU53 - Authorization Check
  SM21 - System Log
  
  
  Documentation: Review SAP documentation related to number range management for more detailed guidance on configuration and troubleshooting.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_ISX_MR046 error message.