How To Fix CRM_ISX_MR037 - No configuration data found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_MR - Mass Run Messages

• Message number: 037

• Message text: No configuration data found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_MR037 - No configuration data found ?

  The SAP error message CRM_ISX_MR037: No configuration data found typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find the necessary configuration data for a specific transaction or process. This can happen in various scenarios, such as when trying to create or process a sales order, service request, or other CRM-related activities.
  Causes:
  
  Missing Configuration: The most common cause is that the required configuration settings for the specific CRM process or transaction have not been set up in the system.
  Incorrect Customization: If the system has been customized, there may be issues with the configuration that prevent the system from retrieving the necessary data.
  Data Inconsistency: There may be inconsistencies in the master data or transactional data that lead to the inability to find the required configuration.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the configuration data.
  Transport Issues: If the configuration was recently transported from another system, there may have been issues during the transport process.
  
  Solutions:
  
  
  Check Configuration Settings: 
  
  Go to the relevant configuration transaction (e.g., SPRO) and verify that the necessary settings for the CRM process you are working with are correctly configured.
  Ensure that all required customizing settings are in place.
  
  
  
  Review Customization: 
  
  If there have been recent changes or customizations, review them to ensure they are correctly implemented and do not conflict with existing configurations.
  
  
  
  Validate Master Data: 
  
  Check the master data (e.g., customer master, product master) to ensure that all necessary data is complete and consistent.
  Look for any missing or incorrect entries that could affect the configuration retrieval.
  
  
  
  Check Authorizations: 
  
  Ensure that the user has the necessary authorizations to access the configuration data. This can be done by checking the user roles and authorizations in the system.
  
  
  
  Transport Check: 
  
  If the configuration was recently transported, check the transport logs for any errors or issues that may have occurred during the transport process.
  
  
  
  Debugging: 
  
  If the issue persists, consider debugging the process to identify where the system is failing to retrieve the configuration data.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or notes related to the specific CRM module you are working with for any known issues or additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific notes related to the error message CRM_ISX_MR037. SAP frequently releases notes that address known issues and provide solutions.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.